We are happy to have you join our Hope is Here learning community. Hope is Here Counseling & Consulting Services LLC is a counseling, coaching and consulting practice headquartered in Blue Ash, Ohio. We are a we well rounded firm offering a variety of services. Please refer to the following information for our online services available through the Thinkific platform and terms of use.
Services Provided
- Classes: All class meet virtually. The classes will either be taught live with a live facilitator or pre-recorded. During live classes your facilitator will teach on the given topic. These classes will be interactive with time for questions. Some live classes will be recorded and made available for replay. Pre-recorded classes will be self-paced and you can contact support for any additional questions.
- Community: Some classes offer a private community component with additional resources and student interaction. These communities may also offer additional content related to the course. Please read course description for your specific class to see if community support is available.
- Monthly Group Subscription: Some courses offer an online group with resources and teachings. Group members will have live meetings based on the content of the group. The group members will have access to all recordings and the ability to ask questions before the live meetings to be addressed live.
Refund Policy
Monthly Group offerings are on a monthly subscription. Due to the nature of the group, refunds will not be issued. However, membership is not on a contract basis and membership can be canceled at any time by emailing [email protected] at least 48 hours prior to the next billing date. If you choose to cancel you will lose access to the private group and any course material that was not made available for download. You will also lose access to the Hope is Here community if your product provided community access.
It is not our standard policy to issue refunds for courses. Our goal is for every student to have a positive learning experience. If you have any questions, issues or concerns please contact us at [email protected]. If you are unhappy with a course you are enrolled in we will make every effort to resolve any issue that may arise that is within our control.
Student Agreement
As a student and/or group member I agree by purchasing that:
- I can keep downloads/resources directly given to me, but they are not for distribution without permission.
- I will have access to proprietary information that is made available for my personal instruction. I agree not to use resources and materials for sale.
- Any resources that are provided in the private group will remain in the private group not to be distributed without permission.
- Student/member agrees not to share any other members’ confidential information with anyone outside of the group, including any screen shots of private group postings.
- Member recognizes that results aren’t guaranteed.
Disclaimers
We reserve the right to amend any information, including but not limited to prices, technical specifications, terms of purchase and product or service offerings without prior notice.
Money on My Mind Course: The information provided in this class does not, and is not intended to, constitute legal, financial or tax advice. The presenter expressly represents that they are not a licensed legal, financial or tax professional. Attendees of this class should contact their attorney, financial adviser or tax professional to obtain advice with respect to any particular matter. The views expressed at, or through, this class are those of the individual presenter in their individual capacities only. All liability with respect to actions taken or not taken based on the contents of this class are hereby expressly disclaimed.